SysTech Internationl Inc

Founded in 1956, OMV is an Austrian multinational integrated oil, gas and petrochemical company headquartered in Vienna Austria. It operates through the following business sectors: Chemicals & Materials, Fuels & Feedstocks, and Energy. OMV explores and produces oil and gas in the four core regions of Central and Eastern Europe, Middle East and Africa, North Sea, and Asia-Pacific.

Title: Transformed existing IBM Maximo into Infor EAM in four countries.

The Customer

Founded in 1956, OMV is an Austrian multinational integrated oil, gas, and petrochemical company headquartered in Vienna Austria. It operates
through the following business sectors: Chemicals & Materials, Fuels & Feedstocks, and Energy. OMV explores and produces oil and gas in the four core regions of Central and Eastern Europe, Middle East and Africa, North Sea, and Asia-Pacific.

The Challenge

  • The major challenge to convert IBM Maximo into Infor EAM was to wean off the users from IBM Maximo to Infor EAM
  • Stiff resistance was confronted from by the end users we were used to IBM Maximo for more than 10 years
  • Kazakhstan is a large country my area the 7th largest in the world hence traveling from one end to another was a big challenge
  • Another unique challenge was the language barrier. 90% of the users did not know the English language
  • Several documents were to be translated into the Russian language, or the Kazakh language
  • At various instances, Trainings were literally being imparted with the help of sign language
  • Ambient temperatures to the tune of minus 25 degrees Celsius was another challenge which our team members were not used to

The Solution

  • The highly configurable and flexible Infor EAM helped in transforming Maximo to Infor EAM
  • Although an interpreter was provided by the company at an initial stage but he was found nowhere when we were working at oil drilling sites and very remote locations
  • The above challenges were met with by involving the end users from an initial stage using sign language

The Benefits

  • The company’s strategy of implementing Infor EAM in all of their installations throughout the world was met with success
  • Infor EAM being a very user-friendly gained acceptance immediately